Do you have a deposit?

Yes we have a 50% deposit that is due upon signing, the other half is due 1 week before the wedding date.

 

When will we know who our videographer is?

Our videographers are formally assigned to our weddings 3 months before the wedding date. They will personally reach out to you via text message.

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Do you have a contract?

Yes we have a service contract that is sent to our clients prior to payment.

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Do you have a second shooter?

Our videographers are experienced and they can handle filming a wedding on their own. If it's a large wedding or it's particularly important for you to bring on a second shooter, then we'll go through with that.

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What is the turn-around time for the video?

The highlight video, full film, and any other deliverables are sent out within 3 weeks prior to the wedding date.

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I filled out the inquiry, now what?

Daniel will send you an email with all the necessary information, including our availability and a google form. Once the form is filled out, we send over the contract for signing and send the Zelle request for the deposit.

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If  I don't like my video, can you re-edit it?

Yes we allow 3 re-edits (free)

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Do you have insurance?

Yes we have insurance, documents available upon request.

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Can we pick the songs in the highlight reel?

You certainly can! Any song is fine.

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What is your most popular package?

Most of our clients opt for the "Treasure Package" for its mix of quality and affordability. 6 hours is an ideal length for capturing all the highlights from the special day.

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​Any other questions?

Email Daniel at info@truffleweddingfilms.com

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